BEC Wizard

Writing a Sales Report The chart and handwritten notes below illustrate the sales performance for a company over a period of 12 months. Complete the sales report by selecting the most appropriate word for each space indicated. Report on Sales: Benton Electronics Our sales from January to February stayed the same at €90,000. However, in March, (1) _____ to our advertising campaign, sales increased by €50,000 to reach a level of €140,000. This trend continued in April, with sales of €160,000. Unfortunately, between April and May, we had a price war with our competitors, and this (2) _____ in a fall in sales of €40,000. However, during May, our competitor, Zanec, went bankrupt, and this (3) _____ to an increase over the next two months of €50,000. At the end of duly, most of our customers went on holiday, and this (4) _____ a fall in sales of €90,000. However when they returned in September, sales recovered, reaching a level of €160,000. As a (5) _____

Business Vocabulary Customer Loyalty In the text below, select the best word to fill each gap. As every manager knows, 'the customer comes (1)_____ ' and 'the customer is always right’. Despite these phrases being repeated so often, it is remarkable how many organisations (2)_____ essential training in customer care. All too frequently when (3)_____ front-office staff, customers are met with rudeness, lack of interest or (4)_____ of stress, and these all give a negative (5)______ of the organisation itself. Many customers have come to (6)_____ treatment of this kind, and as a (7)_____ behave aggressively or irritably themselves. These customers very often are the ‘awkward customers' whom even well-trained customer service staff find hard to (8)______. Many experts believe that not (9)_____ in an organisation has the right personality for a customer-service position and that this should be taken into (10)______ when recruiting front-line staff. Even wi

BEC Exam - BEC Speaking Test Sample Questions with Answers Do you want to pass the BEC Speaking test? Test your Business English vocabulary and improve it with these sample questions and answers. These are examples of common BEC speaking test questions. The best way to prepare for the exam is to take as many practice tests as possible, but this will give you an idea of what’s on the test. You can also use these examples when preparing for interviews or presentations at work. These are all real-world situations that people encounter daily in business, so they should be easy enough to understand even if you don’t know some of the words yet. BEC Higher Speaking Test Part 1 In this section of the BEC Higher speaking test, you will take turns with the other candidate(s) answering questions from the interlocutor. You will have to provide some personal information about yourself and you will also be expected to be able to express some of your personal opinions. BEC Highe

BEC Vantage Writing Sample Paper with Answers BEC Vantage Writing Test | Part 2 Your boss wants to relocate his factory to another town, and has sent you a memo telling you the information he needs. You have visited the town and have written notes on a copy of the town map. Then using all your handwritten notes and the boss's memo, write a report on your findings. Write 120 - 140 words . MEMO These are the main points to investigate: location (check out the Westside Industrial Estate) communications (road and rail) houseing (cost, availability) any government / EU grants available if you can try to find out wage costs How to write a business report | BEC Vantage Part 2 Sample Answer Location Westfield Industrial estate has two or three units vacant, but they are small. We might buy and develop the neighbouring field. The owner will discuss. Communications The motorway to the east has easy access. The railway runs through the town centre. The goods yard

BEC Exam BEC Preliminary Writing Part Two Question Read part of a letter below from Andrew Tellis inviting you to a business reception at which your company will receive an award. Cambridge Business English Certificate Writing Task Write a letter to Mr Tellis: Thanking him for the award Suggesting a topic for the talk Saying what equipment you will need Asking whether some members of staff can also attend Write 60-80 words on your Answer Sheet. Do not include any postal addresses. BEC Preliminary Writing Task Part Two Sample Answer Dear Mr Tellis I would like to thank you on behalf of everyone at Acme Technology for this award. I will be happy to attend the ceremony. Would it be possible for some of our staff to also attend? Regarding a short talk, I would be happy to oblige and suggest the theme of creative entrepreneurs, the foundation concept of our business. If you could provide a projector suitable for connection to a laptop for